• TERMS & CONDITIONS

    Copyright and Usage

     

    All images and videos are copyright to Zanziparadise Tours and Travel Limited and the company claims the rights to use them in all of its promotional materials. None reserves the right to directly or indirectly use them on both online and offline ground unless for the purpose of promoting Zanziparadise operations within the tourism market. Exceptions toward using these materials might be legitimatized by Zanziparadise Tours and Travels themselves through special kind of signed agreement that will later be presented to Zanzibar Commission for Tourism for record.


    Privacy

    Confidentiality between us and our customers is well ensured. All information gathered from you will only be used on this site, and for the purposes agreed upon and never beyond that. Weguarantee that we will not pass any information on that we derive from you to a 3rd party. All information will only be used in the manner for which is intended. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.

     

    Language

    Our working languages in all processes including emailing, booking, phone calls are English, French, Russian, Italian, and Swahili.

     

    Booking process

    You must be 18 years old or older to make booking with us through our reservation email (link) that will be responded within 24 hours, or otherwise order from us. Booking should be made in advance and a deposit is required to keep the reservations alive and secured. ZanziparadiseTours and Travel Limited reserves the right to cancel any reservation for which the total reservation price has not been paid by due date.

     

    Discount

    Discounts are given based on a group size, so in case the number of customers is reduced for whatever reason, remainder may be subjected to a raise, according to the price related to the new group size, displayed in our website.

     

    Cancellation

    Each hotel has their own terms of cancellation, which will be included in your quotation. Please notify us as soon as possible should you wish to cancel your reservation. Cancelation will take effect from the day we are notified provided that written confirmation is received by us within 24-hours of the original notification.

    Days of operation

    Please note that we operate tours 7 days a week, under request, year round without any exception and during holidays such as religious festival Eid El Fitr we happily organize our clients toward experiencing these amazing cultural celebration.


    Disclaimer

    We try to ensure that the information contained on our web site is accurate and up to date. However, Zanziparadise Tours and Travel Limited cannot be held responsible for dissatisfaction with regards to the information and materials supplied, and disclaim all liability for any loss, damage or expense arising out of or in connection with the use of, or reliance on this information.


    Revision

    The terms of this site may be revised without prior notice from time to time. This is due to the changing needs and environment of tourism industry in Zanzibar-Tanzania, thus agreeing to our terms and conditions imply that you are ready to work with us.

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